Resolved -
Incident has been resolved.
Aug 12, 04:33 EDT
Monitoring -
Fix has been implemented and released. Encompass plugin application might need a refresh of the page for new version to load and display documents again.
Aug 11, 18:18 EDT
Identified -
The issue has been identified as UI rendering limitation. The underlying data is synchronizing normally. We are working on a fix.
Aug 11, 17:39 EDT
Investigating -
We are currently investigating this issue.
Aug 11, 15:30 EDT